Datamax O'Neil H-8308P Manual del operador Pagina 1

H"8308pOperator’s Manual

1 1 Overview 1.1 About the Printer Congratulations on your purchase of the H-Class H-8308p thermal printer (hereafter referred to as “the pri

91 Warning Messages The following messages may be displayed: Warnings Description RIBBON LOW Ribbon level low MAINTENANCE REMINDER Maintenance timer

92 7 Terms and Definitions Processing State Terms Definitions Online The printer is ready to process jobs. Online The printer has suspended job

93 variations. Horizontal Adjust User-entered value allowing for the horizontal adjustment of the image relative to the printhead center. Advanc

94 Auto Speed Adjust For labels less then 0.5” in length, the printer will automatically lower the print speed to prevent pausing on print batches.

95 Advanced > Media Terms Definitions Paper Sensor Type Select the top-of-form identification method for the media. Paper Sensor Side Determines

96 Terms Definitions Enable NTP (Network Time Protocol) Enables the Network Time Protocol for synchronizing the clock. Enable SSH Enables the Secure

97 Calibrate Sensors The automatic calculation of the best setting for the auto-load sensor and the top-of-form sensor when no paper is present. Cal

98 8 Specifications 8.1 General This section identifies shared parameters and features of the printer models. Communications Interface T

99 Environmental Operating Temperature Range: 32° to 100° F (0° to 38° C) Storage Temperature: 0° F – 140° F (-17° C to 60° C) Humidity Range: 1

100 Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 8 IPS (51 – 203 MMPS) Resolution: 300 DPI (12 dots/mm) Dot Size (n

2 Feature (continued) Direct Thermal Printing X Downloadable Firmware Upgrades X DRAM Memory (MB) 64 Multi-Language Support X Ethernet LAN X Fault

101 Media (continued) H-8308X Media Dimensional Requirements [1] Designator Description Minimum Maximum inches mm inches mm A Label width 3.00 76

102 Thermal Transfer Consider three important factors when selecting thermal transfer media and ribbon combinations: • Label top coating and ri

103

104 Appendix A Symbol Sets The following Symbol Sets are available from the Page Format section of the Advanced menu: Number Symbol Sets 0 PC-8 1

105 Fonts The following Fonts are supported: Font Escape Sequence CG Times <ESC>(<symset><ESC>(s1p<ptsize>v0s0b4101T CG Tim

106 Barcodes The following barcodes are supported: Barcode ID Type Length Valid ASCII Characters, decimal value representation 1000 Code 3 of 9 1-7

3 1.1.2 Optional Features The following optional features are offered for the printer: Wireless Ethernet A WiFi Ethernet card with many featur

4 Media Cutter A rotary-type device that cuts material with a maximum thickness of 0.01 inch (0.254 mm) into lengths as small as 1.25 inches (31.8 mm

5 2 Getting Started 2.1 Unpacking The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage and, if e

6 2.1.1 Additional Requirements Other items can also be needed for operation: • An interface cable (see Section 2.2.2); • Applicable media (s

7 2.2.2 Connecting an Interface Cable The printer can be interfaced to a host device via the Ethernet, USB or optional serial port. Following powe

8 3 Setting up the Printer 3.1 Media Loading Load media according to its type and source, after performing these prerequisites: A. Raise the

9 C. Slide the Media Guide outward. D. Rotate the Media Guide upward. E. Proceed according to the source of the media being installed

10 3.1.1 Internal Media Sources A. Slide Roll Media completely onto the Media Hub. B. Route the media under the Media Guide Extrusion then

Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corpor

11 D. If loading media for the first time, or if switching media types, widths or configurations, position the Media Sensor as detailed in Section 3

12 3.1.2 External Media Sources A. Place the media supply (box or roll) parallel to and in-line with the Rear Media Loading Slot or Bottom Media

13 E. If loading media for the first time, or when switching media types, widths or configurations, position the Media Sensor as detailed in Section

14 3.1.3 Rewinding Media When equipped with the Internal Rewind option, outputs can be rewound, or with the addition of a Peel and Present option

15 C. Place the Arcplate on the front of the printer (as shown below) and tighten the Phillips Head Screw to secure it; or, to use the Peel and Pres

16 F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the Rewind Core Adapter onto the middle of the hub. G.

17 H. Slide an Empty Media Core (3-inch diameter) onto the Rewind Core Adapter. I. Slide the Rewind Retainer into the Empty Media Core then c

18 L. Route the media back into the printer and around the media core (as shown below) then tape the leading edge to the media core. Rotate the Hub

19 Unloading the Internal Rewinder To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer and slip the roll of labels (

20 3.2 Media Sensor Adjustment Position the Media Sensor for proper label detection: A. Raise the Printhead Assembly. Note the Red Dot (see illus

Agency Compliance and Approvals C US Listed UL60950-1: 2007 2nd Edition Information Technology Equipment CSA C22.2 No. 60950-1-07 2nd Editi

21 3.3 Ribbon Loading Ribbon, required when printing on thermal transfer media, should be loaded as follows: ! The use of ribbon slightly wider t

22 B. In the direction appropriate for the ribbon type being installed (Coated Side In or Coated Side Out), slide a Ribbon Roll complet

23 D. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several times clockwise (as indicated by the directional arrows) aroun

24 3.4 Configuring Media and Ribbon Settings Once the media and ribbon have been loaded, the print parameters should be set to match the type of med

25 6. Select the Paper Sensor Type button until your paper type appears. The options are as follows: # Gap # Mark on Bottom # Notch # Continuous

26 3.4.3 Setting the Media and Ribbon Parameters Manually (Advanced) There are times when all print parameters must be set manually. This

27 3.5 Print-Driver Installation The Windows® driver is located on the Accessories CD-ROM included with the printer. For the latest version please

28 Important Notes: The Windows® driver functions the same as any other Windows® printer. While built-in help files provide information on all setti

29 4 Using the Control Panel 4.1 Menu Overview The printer is designed with a touchscreen display. Functions can be enabled and disabled

30 4.2.1 Three-Button Panel The printer may be placed in three-button security mode that restricts the operator from changing any settings or pr

Important Safety Instructions The exclamation point within an equilateral triangle is intended to alert you to the presence of important operatin

31 Operator Action Area Information about the current printer action will be displayed in this area. For example, “Printing 1 of 3” might be d

32 4.3 Menu Functions 4.3.1 System Information The following will be displayed upon selection of the System Info button: • Printer Mo

33 Printer Settings • Cutter Mode • Cut by Count • Rewinder Mode • Present Sensor • Print Speed • Feed Speed • Reverse Speed • Present Di

34 Auto Settings • Auto Option Detect • Auto Present Distance • Auto Tension • Auto Speed Adjust Adjustment Settings • Present Distance Adjust

35 4.3.3 Network Report The Network Report option provides information about the network on which the printer resides. The following inform

36 4.3.5 Serial Report The Serial Report provides serial connectivity information including: • Baud Rate • Data Bits • Stop Bits

37 4.3.8 Fonts Report The Fonts Report provides the font name and the font ID/typeface ID number. This includes both the resident a

38 • Cut By Job • Cut By Count Cut By Count enables the user to specify the number of labels printed prior to being cut. Select the Cut

39 b. User Media If media setup files have been stored internally or on a USB mass storage device connected to the USB host, the files can be

40 • Coated Out (CSO) - for thermal transfer printing • None - for direct thermal printing Print Adjust The Print Adjust selection allows for

41 4.3.12 User Labels The User Labels button allows for the usage of custom labels and custom printer configurations that are sa

42 Page Defaults The following page parameters can be modified. These settings are used only if they are not specified in the label format settin

43 Printer The following settings may be adjusted: • Presentation • Auto • Speeds • Alarms • Options • Set Defaults a. Present

44 c. Speeds The following settings may be adjusted: • Print Speed • Feed Speed • Reverse Speed Speed Settings Speed Range (IPS) Pr

45 e. Options The following settings may be adjusted: • Cutter - Controls the cutting action of the media. • GPIO - Controls the ap

46 Adjustments Values Ranges Default I/O Configuration Input Input Sig 1/2 Output Sig 3/4 Input Input Output Sig 5/6 Input Output Output

47 Adjustments Values Ranges Default Sig 5 End of Print Data Ready Media Low Service Media Low Sig 6 End of Print Data Ready Media Low Service

48 Adjustments Values Ranges Default Sig 5 Low High Low Pulse Hi Pulse Low Sig 6 Low High Low Pulse Hi Pulse Low Sig 7 Low High

49 f. Set Defaults The factory default settings for the printer setup can be reset. To reset to the default settings, select Set Defaults. Con

50 4.3.15 Communications Select Communications to change the communications settings. a. Ethernet The following Ethernet communicatio

i Contents 1 Overview ... 1 1.1! About the Printer ...

51 Functions Values Actions Default Gateway Enter the appropriate value 0.0.0.0 Security None WEP WPA WPA2 None Password Enter the appropri

52 d. General Select from the following to change the General communications settings: Services The following services may be

53 Host Settings Select from the following to change the Host Settings. Function Range Default Host Timeout 1 to 300 seconds 1 Port

54 4.3.16 Tools Select from the following options to adjust the appropriate settings: • Calibrate • Security • Maintenance • U

55 c. Calibrate Manually Intended for advanced users, the calibrate manually section allows the user to manually adjust the top-of-form sen

56 Security The Security menu settings may be adjusted. These adjustments include changing the password as well as changing the security level

57 Remove Security To remove security, select the lock icon to the right of the Change Password utility. Type your password and

58 c. Counters The following Counter readings are viewed: • Absolute • Printhead • User • Session Note: To reset the user o

59 Organize User labels may be copied from a mass-storage device to the internal memory or from the internal memory to a mas

60 The settings include the following: • Paper ID • Ribbon ID • Paper Sensor Type • Ribbon Mode • Heat • Heat Balance • Rew

ii 3.5! Print-Driver Installation ... 27!4 Using the Control Panel ...

61 Rename 1. Select Organize. 2. Using the scroll arrows, highlight the appropriate media-configuration file. 3. Select the green

62 Organize To copy, delete or rename a printer configuration setup file to or from a mass- storage device connected to the USB

63 Load The Load utility allows the printer settings to be

64 Rename R 1. Select Organize. 2. Using the scroll arrows, highlight

65 Copy 1. Select Organize. 2. Using the scroll arrows, highlight the appropriate user wallpaper file. 3. Select the green

66 Organize To copy, delete or rename a font to or from a mass storage device connected to the USB host, perform the followin

67 Date/Time To set the date and time, select the Date/Time button from the Tools

68 4.3.18 Test The following options are available from the Test menu: • Test labels • Diagnostics • Test Options • Test Appl

69 b. General Select General to enable or disable the appropriate settings: • Page Format Shading - Used for diagnosing label format i

70 Selections Values Ranges Default Sig 5/6 Input Output Output Sig 7/8 Input Output Output Select Test Write Mode Read Mode Pulse Mode Write M

iii 4.3.18!!!Test ... 68!5 Operating, Adjusting and Maintaining t

71 Read Mode Values Ranges Default Sig 3 0 1 1 Sig 4 0 1 1 Sig 5 N/A Sig 6 N/A Sig 7 N/A Sig 8 N/A

72 Pulse Mode Enter the appropriate settings and select the green Start button. Read Mode Values Ranges Default Sig 1 N/A Sig 2 N/A Sig 3 N/A

73 5 Operating, Adjusting and Maintaining the Printer 5.1 Printhead Assembly Adjustments Printhead Assembly Adjustments permit the mechanical co

74 Adjust the Printhead Leveling Cam as follows: A. With media loaded, download your label format (or use a Test Label format) then begin printing

75 5.1.2 Printhead-Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the

76 5.2 Maintenance This section details the recommended maintenance supplies, schedules, and methods. Supplies These items will help to safely a

77 5.2.1 Cleaning the Printhead Never use a sharp, hard or abrasive object on the printhead. If print quality declines (symptoms can include u

78

79 C. Allow the printhead to dry. Reinstall media (and ribbon, if needed). Plug in the printer and turn ON the Power Switch. Run a few sample label

80 5.2.2 Cleaning the Fan Filter On equipped models, a Fan Filter keeps dust and debris from entering the printer. To ensure continued airflow thro

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81 5.2.4 Cleaning the Media-Sensing Components Paper dust and adhesive from the media can accumulate on the sensing components and produce TOF prob

82 A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Raise the Cover then remove the Door and tearbar. Unlock

83 C. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Shield clean. D. Reload media and ribbon then close the Cover.

84 5.2.7 Cleaning the Exterior Surfaces When soiled, the exterior surfaces of the printer should be cleaned using a general-purpose cleanser. Never

85 5.3 Replacing the Printhead If the printhead needs to be replaced, follow the procedure below: • Only use a Datamax-O’Neil IntelliSEAQ™ pr

86 G. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, clean the printhead then allow it to dry. H. If removed, reinstall ri

87 6 Troubleshooting 6.1 Problem Resolution The following chart provides basic troubleshooting steps for diagnosing problems with the printe

88 Symptom Causes Solutions Printhead Hot The printhead too hot or is faulty. # Allow to cool or contact your technical support representative. Ther

89 6.2 Troubleshooting Print Quality Tools # Datamax-O’Neil approved media # Datamax-O’Neil approved matching ribbon (for printers with the therm

90 Symptom Possible Solutions Diminished print quality on the Quality Label Incomplete horizontal lines requires an increase in the sharpness setting